FAQ

Available 24/7 for emergency callouts

Welcome to AJB Group’s FAQ page! We hope that the following information will help answer any questions you may have about our company and services. If you don’t find the answer you’re looking for, please don’t hesitate to contact us.

We are a trusted emergency electrician and Level 2 Accredited Service Provider based in Sydney. We offer a range of electrical services including installation, repair, and maintenance of electrical systems for residential, commercial, and industrial clients.

A Level 2 Accredited Service Provider is authorized to work on electrical systems that are connected to the electricity network.

This includes installing and repairing overhead and underground service lines, connecting homes and businesses to the power grid, and performing electrical work on private poles and pillars.

We provide our electrical services throughout the Sydney metropolitan area, including the Eastern Suburbs, Inner West, Northern Beaches, North Shore, and Western Sydney.
Yes, we offer 24/7 emergency electrical services. We understand that electrical emergencies can happen at any time, so we are always ready to respond to your call and provide prompt and reliable service.
You can book our services by calling us on our 24/7 hotline or by filling out the contact form on our website. One of our friendly team members will be in touch with you shortly to discuss your electrical needs and arrange a suitable time for our team to visit your property.
Yes, all our electricians are fully licensed and insured. We only employ experienced and qualified electricians who are committed to delivering high-quality workmanship and exceptional customer service.
We accept a range of payment options including cash, credit card, and bank transfer. We also offer flexible payment plans to help you manage the cost of your electrical services.
Yes, we offer a 100% satisfaction guarantee on all our electrical services. If you are not completely satisfied with our work, we will do everything we can to make it right.

An ordinary electrician typically handles basic electrical problems, including circuitry and wiring issues. They have less training than level 2 electricians, so they handle a standard set of repair and maintenance tasks.


A Level 2 electrician, on the other hand, is a fully licensed and accredited electrician Sydney with advanced training and skills to cater to complex and dangerous electrical work. They are qualified to do smart meter installations, power upgrades, installation of overhead or underground power supply, and cable repairs. Additionally, they are authorised to safely disconnect and reconnect electrical service.

A faulty circuit breaker could indicate a bigger electrical problem. The most likely reasons for tripping fuses are that your new appliance is overheating, you have overloaded the circuit, or you typically just have an electrical short or ground fault issue.


No matter the source of the problem, it’s always wise to have a local electrician in Sydney come to have a look at it ASAP, as taking the issue lightly can put you and your loved ones at risk. Faulty circuit breakers can eventually lead to electrical damage, shock, or fire. Not to worry, there are a few signs that can tell you when to schedule an appointment. If your breaker is damaged, you will notice a burnt smell and/or crackling noise, and that’s when you must call a reliable emergency electrician in Sydney.

Absolutely yes!


You can hire our accredited electricians in Sydney to install a private power pole instead of having unsightly wires and cables dangling dangerously across your yard. No matter if you need galvanised/steel private power poles to create a clutter-free look or need a value-for-money timber pole, we can cater to your needs and help you gain independence from the grid. Call us today to install power poles for residential, commercial or industrial needs.

To understand whether you need single or 3-phase power, you must pay attention to the below two factors:

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  • Single-phase power is the best option for most residential properties due to households’ relatively lower power requirements.
  • Commercial businesses, including offices and retail stores, can choose between single-phase and three-phase power based on their energy needs.
  • Three-phase power is most suitable for industries with heavy, energy-guzzling machinery.

Pay Attention to Cost Involved: Not everything has to be a financial decision, but understanding the cost involved in both processes can help you make an informed decision, especially if your commercial property can benefit from both.
If your energy needs aren’t that demanding, you can always opt for single-phase power, which is cost-effective and will power all your appliances as needed. 3 phase power has high upfront costs. However, business owners can benefit from the efficiency and performance.

3-phase power cost to install varies depending on the electrical infrastructure’s size and complexity, the applications’ specific energy needs and, of course, the location. If you are hiring local electricians in Sydney to complete the job, you can expect to pay somewhere between $ 4,000 to $6,000 whether installing for the first time or upgrading from single-phase.


AJB Electrical is committed to offering affordable and reliable services to residential and commercial owners in Sydney. If you need a 3-phase for your commercial property, we are only a message away. Fill in the provided form to receive a free quote with no hidden costs.

Yes, level 2 electricians in Sydney have the necessary qualifications to handle electrical challenges in both residential and commercial properties. Once they arrive at your property, you can expect them to complete complex electrical projects such as smart meter installation, power upgrades for those who need to switch from single-phase power, private pole installation, and basically anything that requires professional intervention.

If your house is flooded, chances are that your power has been disconnected at the mains and you have a power outage. In this case, a Level 2 electrician Sydney will assess the level of damage to your electrical system, identify potential issues and repair any damaged electrical components. Once everything is checked, they will safely restore the power to your property.


Other than repairing damages and restoring power, they can also install surge protection devices to minimise the impact of future disasters on the power supply. At AJB Electrical, we offer emergency electrical services, ensuring our clients are safe and have power all around the clock.


If you are searching for a professional level 2 electrician Sydney to help with your electrical projects, AJB Electrical is your top choice. With a commitment to excellence, we offer an expert team thoroughly trained to effectively complete electrical projects in Sydney and nearby areas. We offer on-time and affordable quotes – contact us today for more information!

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